Le Hair Spa Singapore Hair Salon Review

Friday, 1 September 2017

So... It's been pretty long since I've last updated my blog. I have a very bad habit of going MIA after updating once in ages, and the cycle repeats sigh. So much for promising to be back with more frequent updates!!!!
Well, I HAVE BEEN wanting to blog nowadays, but I'm just too busy because of my part-time job and YouTube stuff. Not to forget, my craft orders!
What made me force out some time to update this space of mine once again was because of a newly opened hair salon at Bukit Timah Road near Little India Station. It was such a lovely place with a pleasant experience that I just had to share it here! (& I really. Can't. Wait. To. Finish. &. Post. This. Up. Oh gosh.)


Hehe, I'm truly excited... So let me begin!


(Please note that whatever information I've stated here may not be accurate as I am only sharing what I've personally experienced or seen at the hair salon)


I was actually invited to attend Le Hair Spa's opening on 20th August, and I have to say that I had such a great time there! Since I was allowed to invite a friend for better company, I decided to bring Cai Feng along with me. (You can find her on instagram by her username, @foxedrose)

Being it our first time at Bukit Timah Road, we were worried we'd lose our way. However, it's actually pretty easy getting there.. I guess a whole bunch of flower stands helped us to more conveniently spot the salon on that day haha! 

And I mean... A LOT of flower stands were laid out outside the salon (wow!) Oh and by the way... Those shown in the picture above aren't even half of the number of flower stands that were present.

A long table with buffet catering was set-up along the empty space next to the salon, which was prepared to cater for guests like us and the rest of the people attending their opening. We thought we were late... But turns out we were rather early so we were told to have our lunch first anyway!
After eating and chilling for about an hour... FINALLY... WE GOT TO LOOK AROUND THE HAIR SALON!




Le Hair Spa Interior
Upon entering Le Hair Spa's entrance is their reception desk, with a little cozy seating corner by the glass windows. I love how they used Victorian furniture, which gives the salon a very classy and royal look. To fill up the walls, there were also photos framed up around the seating area and next to the reception. There was also a chandelier attached to the ceiling which sadly, I didn't manage to take a photo of. 

As you walk further in, it's an area that is slightly dimly lit compared to the reception area. Here, there are several hair salon chairs and mirrors, which is more or less the typical kind of setting you may see in most salons. 

Up to this point, I wasn't expecting much of the salon, not to mention the size of it... Trust me, you WILL be surprised and be in awe.
As you can see from the picture, there is another dimly lit hallway/corridor leading to another part of the salon. During my second visit, I found out that there are actually sliding doors along this corridor which leads you to a room where the hair wash basins and beds are. (The doors were camouflaged so I did not realise it.. Heh.)



So.. You must be wondering, where does this corridor lead to?

Well...

The main thing that caught everyone's attention - the beautiful, instagram-worthy stairway and sparkling chandelier! The stairway had a really fancy railing for support in my opinion, which was to my liking. 
By the left side of the bottom of the stairway was a huge curtain draped down from the ceiling, giving some contrast of medium used to create this wonderful-looking space. All these definitely add some class to the already classy interior of the salon, and makes it look even more grand. Because of that, I honestly (or many of us) felt that the salon looked much more like a mansion than a hair salon! (So gorgeous!!!!)
Next to the stairway on the right was actually some shelving where the salon stores their tea & coffee, which are served to customers during their time at the salon. (Pardon me for missing photos since I was also doing video recording at the same time and missed out some photo snapping)
The area here is frankly quite cozy with the dim lights and clean environment accompanying it. It also seemed rather spacious on the opening day, but when I went back to Le Hair Spa the second time there were more Victorian furniture set up here. I didn't take a photo of them because the usual unobservant-to-surroundings me, did not realise that they added new furniture.. (Only now while I'm recalling my time back at the salon that I figured it out)
There's also a room with more hair salon chairs and mirrors, which you will see if you turn to your right after coming through the corridor.

 

 


Going up the stairway will lead you to the second level of the hair salon. There's another room with hair wash basins and beds on this level, and at the corner there's also a small couch seating area for you to chill at as well. 
Standing at the couch area, I took another photo which shows the chandelier above the stairway because it's too pretty to miss. 

The hairwash room is on the right side (as though there are secret doors.. I didn't realise at first that those were rooms as well since the doors too like before, were camouflaged haha!) However, I'm not too sure what that room you see in the photo was. I'll probably check it out again the next time I drop by the salon!

Next to the couch area comes another corridor, which leads to their private rooms. I did not manage to take a photo of their private rooms since I was mainly doing video recordings here. I like how the salon has private rooms, because that makes your experience here even more comfortable and cozy! It feels much high class with private rooms since you will be receiving the hair services with no one else around, just you and the staff assisting you.

Le Hair Spa has 8 private rooms (if I am not wrong.. Well I may be wrong LOL), whereby a few are individual private rooms. There are also private rooms for two pax. (Read more below later on)
The lighting along the corridor was pretty cool, because the shadows cast on the wall and floor created some depth. Pretty instagram worthy.. Don't photographers love such depth-looking places?

That was about all touring around the salon. Cai Feng and I definitely had fun looking around and took quite a number of photos while we were at it.

The hair salon was fully occupied when we were done looking around, because we forgot to make our appointment upon reaching in the morning. So we had to make another trip down one week later.


This is how the hair salon actually looks from the outside, without the flower stands. (& a couple more photos since I love sharing photos on my blog hehe)

Le Hair Spa, Hair Spa Experience

I arrived at the salon 5 minutes early on the day of our appointment and waited for Cai Feng since she was slightly late. Despite telling the staff at the reception desk that she might be rather late, she said that it was okay and invited me to sit down on the couch while waiting. She later on then served me a glass of water so that I could quench my thirst while waiting.

Right after Cai Feng arrived, the staff directed us to two ladies who brought us up to where we'll be having our hair spa session. As we arrived at the stairway, one of the ladies asked if we'd prefer tea or coffee. The other lady then brought us up while she prepared the beverages.
I wasn't expecting that we'd be given a private room, so it was a rather pleasant surprise!

The room was rather big for a 2-pax private room, and uniquely furnished with "cushion-like" walls at the back (not too sure what they're called)
Roller stools can be found in the room, and since there wasn't any other area for us to put our belongings, we left them on a couple of the stools.
Facing the front was a large mirror a small distance away from the seats, which reflects almost the whole room. That way, you can clearly see your friend who will be sitting next to you.


Moving on to the hair spa treatment experience itself, I'll say that the service was awesome!
To start it off, the lovely girls started massaging our neck and shoulders. It lasted for a few minutes before they moved on to our arms and hands. By doing so, they lowered our seat so that we'd be lying down comfortably. At this stage, they applied some sort of moisturizer or massage cream. Throughout the massage session, the girls would constantly ask us if the strength they used were bearable for us, and made sure that they weren't hurting us at all times. You could also request for them to exert more strength if you prefer stronger massage. Anyway, I thought that it's a very sweet gesture to keep check on their customers' comfort.
The girl who assisted me had a very cute & simple chinese name, KeKe (first sound for the chinese han yu pin yin pronunciation). Not to forget that she looks super adorable and doll-like!!! With her large puppy-looking eyes, I thought that she looked like Vicky Zhao (Zhao Wei), who's famously known as Xiao Yan Zi in Huan Zhu Ge Ge. Even KeKe's smile looked so much like her oh my goddddddd. I couldn't stop staring, haha!
The lady who assisted Cai Feng was known as Ella (?). We still can't figure out the spelling because there were some miscommunications.. Hehe..
Both Ella and KeKe were really friendly and accommodating. But because they were both from China, there were times where all of us could understand neither, since the chinese we speak in Singapore may differ slightly at times. And.... Both Cai Feng's and my chinese aren't that wonderful to begin with.
Nevertheless, it was still fun talking to them! 

The massage session lasted for at least 15 to 20 minutes, as far as I can remember. We found out from KeKe and Ella that the Hair Spa service comes along with massage. According to them, the purpose of beginning the treatments with a mini massage session is to let their customers feel relaxed before starting the hair treatments. 
In between the massage and before they started on the scalp treatment, they also asked us if we were thirsty and whether we would like to take a sip from our tea or coffee before carrying on. I really like how they put in a lot of thought for their customers!


And so finally, the scalp treatment began!

I had to do them justice by covering their faces since they did not turn out that glam in the photo. 
The scalp treatment felt very refreshing and it provided a minty and cooling sensation to my scalp. KeKe and Ella began hair scrubbing for a few minutes, creating thick foam before we moved on to wash them off.

Since my hair is really thick and long, it took KeKe some time to finish her task. I believe that it must have been really tiring for her, and I appreciate that she was really kind and patient towards me.
On our way to the hair wash rooms, I could feel that my hair was falling off because of the length and weight. To prevent that from actually happening, KeKe was nice enough to hold onto my hair while we walked down the stairs and to the hair wash room at level one, as the one on level two was fully occupied.

The hair wash room itself felt comfortable and strongly air-conditioned. Since the air-condition blows directly at you, it can be pretty cold. KeKe did ask if I felt cold and if I wanted a towel for a blanket, but I didn't really wish to trouble her so I said that it was fine. She was really gentle and patient with my long, & tangled hair... Aww.
After washing off, we went back upstairs to our room and she began to comb through my hair so that every strand will be untangled. Despite it being a tough job since my hair gets tangled easily due to bad condition, she took a lot of care and effort to ensure that she didn't hurt me.
It honestly took her quite a while before she could move on to blow drying my hair. KeKe also applied some sort of hair moisturiser (if i am not wrong), which she says helps to keep the hair smooth and that it does not cause your hair to feel or become oily like most products. I am really amazed at how detailed and patient she was, and I truly appreciated it! Her being extremely kind made my experience a massive pleasant one. 
KeKe even tried to curl my bangs since I don't have any partings and because my bangs touches my eyes if it was left straight. However, the curl didn't really work out, so she intended to get her colleague to do it for me. KeKe also noticed that my bangs had some split parting due to it being dried in that position, so she brought me downstairs. She then seeked help from her fellow colleague, a hair stylist who later attended to me and used a hair straightener to curl the ends of my bangs.
Finally, I was done!
I went back to the seating area at the stairway where Cai Feng was waiting, finished my cup of tea and then took a couple of photos with KeKe and Cai Feng!

As you can see... My hair parting still didn't go away anyway haha.
On our way out I snapped a few more photos of the products and hair services price menu placed on the ledges of the mirrors.

As you can see, it's pretty obvious that the salon uses L'Oreal products!
We left after that since both Cai Feng and I each had our own plans, and I honestly felt a little sad leaving because everyone's just so friendly and accommodating that it feels as though you've made new friends there! I can't wait to go back again, hehe.




Post Hair Spa Treatment
Right after the treatment, my hair felt softer and smoother. It has been a very long time since I could easily comb through my hair using my fingers, and my hair was completely tangle-free! The treatment also left my hair a very fragrant smell, which Cai Feng and I really took a liking to. Cai Feng felt so satisfied that she told me the next day she'd want to go back again for the treatment, perhaps once every 2 months... And I'm totally on the same page. 
It's been 4 to 5 days since the treatment now, and my hair still feels soft and smooth. I haven't been applying my argan oil ever since, and there is still a huge difference compared to my hair before the treatment. Even without the argan oil, my hair is still relatively smooth and soft, and easy to comb through. Not to forget, as my hair is really dry and in a bad condition, I have difficulties shampooing my hair and getting them foamed up properly for a good wash. However, after the treatment, I could easily foam and shampoo my hair ever since.. I'm so in love :'-)
It was definitely worth the time and experience!

Price Review
The Hair Spa consists of a mini massage session, hair wash and scalp treatment. This service takes up about an hour to 1.5hrs of your time for $50. Based on my experience, I will say that it's value for money. Where else can you find a place that gives you a good and proper massage before starting on your hair treatments?! The hospitality and ambiance definitely makes up for the cost too!
In my honest opinion, generally comparing the Hair Spa cost to the Luxury Hair Spa's, I'd say that the pricing don't differ that much. I felt that the packages there seemed interesting to try out too!
Overall, the pricing of the different hair services at Le Hair Spa are relatively affordable. Definitely a good place to pamper yourself with your girlfriends, sisters or moms! Of course, guys are welcomed too.






Possible for Room for Improvement/ More honest & personal feedback

I wouldn't want you guys to think that I'm exaggerating the experience at this hair salon just because I was invited, so here's some additional feedback for you guys to read. I only enjoy giving honest review and feedback, so don't worry! :-) 
(Actually I am not required to post up this blog post but I really wanted to share my experience)



1) What I didn't particularly liked and felt that there could be improvements was the private room we were in. Although the mirror was big and having privacy gave the experience bonus points, I felt that it would have been better if there were ledges nearby us or that the chairs weren't too far away from the mirror. 
Ledges meaning, like the ones near the reception area or basically, the typical dressing "tables" you see in hair salons. As someone who likes to put on earrings, I had troubles keeping my earrings since there weren't any place for me to leave them. I had to dump them into my camera bag to keep them safe, haha! Well, seeing that it would be impossible for them to add in any ledges or tables due to space constraint, perhaps it would be nice and great if the salon prepares a few trinket trays where customers can leave their jewelleries and accessories in. I'm not too sure if they are already doing that, but based on my experience that's what I would suggest :-)



2) Our tea and coffee didn't really have any place where we can leave them nearby to our reach, and it was pretty inconvenient for us. I'm not too sure if Ella placed Cai Feng's coffee on the roller trolley as well like KeKe did for mine. All I remember is that mine was placed next to a few bottles of hair products & chemicals. I did not really bother much since I wasn't intending to drink my tea during the session as I hate to move around during a hair treatment. However, for hygiene concerns I did not really find it a good idea since there's a possibility of my tea getting contaminated by the hair products. In addition, the roller tray wasn't near us so we weren't able to easily reach out to our cups even if we wanted to, haha! 
Therefore I really think it would be nicer and better if they have a separate roller trolley just for the beverages, and perhaps this is where they can put the trinket trays as well.



3) Because there weren't tables or ledges, there wasn't any place I could have easily put down my phone or camera like I usually do at other hair salons. This isn't really that big of a deal though! 



4) According to KeKe and Ella, the staff there are mainly from China, Korea and Vietnam. Not sure how "mainly" would that be, but for Cai Feng and I we had abit of difficulties communicating due to our poor chinese (LOL) Though, it was really fun. I'm more concerned if a customer was a non-chinese, but I believe the salon has their ways of settling such problems. So... not an issue. What matters most is still the quality of customer service given and the kindness & sincerity from the staff regardless of nationality, right? :-)



5) Music was playing in the background in the salon, but I can't remember if it's because it was too soft or I wasn't paying attention to it. I don't have much memories of hearing the music often, just once in a while. In the private room, sometimes the music aren't as audible, so it would have been better if the volume was slightly louder & clearer for customers to listen and enjoy during their treatments/hair services. Mainly chinese songs were played, which I didn't have much of a concern with. But honestly I think the ambiance would have been better with other genre of songs & english songs, or a mixture of classicals.



6) The salon lacked sufficient hairwash basins and beds, which I thought could be a hassle if the salon is crowded or fully occupied. According to what I saw on the day of the treatment, I am assuming that there are only 5 or so. 2 on the second level, and about 3 at level one. Not too sure if there are actually more hidden somewhere, but I may be wrong :-) Well, such things won't cause a big problem since most of the times, customers are patient and are able to wait.


Therefore more or less, the main point was just the lack of ledges/tables for us to put our stuff.
Overall, the experience was still great!




Overall Rating

Interior: 9.5/10 Ambiance: 9/10 Service: 8.5/10 Value for money: 8.5/10


I'd really love to give 10/10 for service, but there's always room for improvement and I am sure that they are still learning as well. Therefore, i'm leaving a 1.5 out for their possible improvements. :-)

On the whole, Le Hair Spa felt like a dreamy mansion.. The interior itself made me feel like a princess! Will definitely go back again for sure. 
I highly recommend this salon to girls who like pretty places, dont forget to give Le Hair Spa a try! 
Oh ya, while you're at it... 
Pick out a nice outfit and you can take a few wonderful OOTD shots during your visit there at their several instagram-worthy spots.







Le Hair Spa Contact & Details

Address:  Tan Kong Tien Building #01-01 87 Bukit Timah Road Singapore 229834

Opening Hours:  10AM - 11PM, Mon to Sun (According to FB)

Telephone:  6222 6807 (Found on their business card)


You can also find them on:
Facebook: Le Hair Spa SG Instagram: @lehairspa Website: https://lehairspa.com/




Directions to Le Hair Spa
You can get to the hair salon by MRT.  Alight at Little India Station and exit via the exit where it leads to Bukit Timah Road. (Should be Exit B) You will probably have to cross the road to the opposite side, and then turn right. Walk straight and you'll reach your destination.
 
So book your appointment now! I hope you guys have a pleasant experience as I did :-)

I may or may not post up a vlog that I recorded, so stay tuned!





Thank you Le Hair Spa for the wonderful experience and hospitality!



May Le Hair Spa prosper and bring their business to greater heights!